Support

Frequently Asked Questions

Let's try and fix your issue or questions really quick.


General Question

Issues related to system functionality.

1 answer

Yes, absolutely. We do not collect or store any personal or payment information about you. For authorization and payment, we use third-party services that take care of the safety and security of your information.

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Premium & Billing

Issues related to premium account,payments or invoicing.

3 answers

Nothing is free in this world. We use serious technical and human resources to provide you with an exceptionally high-quality service. We need a budget to pay for these resources. The paltry fee that we charge from premium users helps us improve and develop our service.

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We charge the fee once a year. We have no monthly payments.

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We will try to automatically charge your card for the next year. If this attempt failed, we'll convert your account to a free account. And all the restrictions of the free package will take effect.

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